About this pro
The company was responsive and professional. We will work with this company again soon!Jan 12, 2016Verified
Very professional and did a great job!Nov 1, 2015Verified
Precision Chem has easily been the best to work with when we need our carpets cleaned. They are honest, flexible, extremely affordable and best of all they do great work. Thank you Precision Chem-Dry for being the best!Dec 15, 2015
Each time I have used Precision Chem-Dry, I have been very happy with their work. The techs are knowledgeable and professional. My carpets look wonderful after!Sep 22, 2015
Adam is thorough and professional. He provides a high quality service. I highly recommend him.Sep 21, 2015
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- What should the customer know about your pricing (e.g., discounts, fees)?We generally price carpet cleaning by the room based on 170 sq ft per room which is a regular size living room. Our minimum is $75 and that is for up to 2 rooms. It is usually $30 per additional room. Upholstery is $12 per linear foot for sofas, love seats & sectionals. Other upholstered items are prices per item. We usually clean and seal tile and usually will come out to give an estimate unless the customer knows the square footage that needs to be cleaned. The more that needs to be cleaned the lower the price per square foot but it typically is around $1.00 a square foot to have it cleaned and sealed.
- What is your typical process for working with a new customer?When a customer calls us we will ask them a few questions. Usually to find out what rooms need to be cleaned and if there any pet stains or food dye stains that the customer is concerned about, things like that. Then we will give them a quote over the phone so they will know approximately the cost of the cleaning. We are usually pretty accurate because we have been doing this for over 20 years and have a lot of experience. We then will explain the cleaning process and answer any questions they may have then ask if they would like to set up an appointment. It's pretty easy.
- What education and/or training do you have that relates to your work?Chem-dry is a franchise so we are required to have yearly training that helps us stay caught up with the latest techniques and product's in our industry. All of our technicians have to go through and pass a 5 star training program and continue with online training throughout the year. We also have owned and operated Precision Chem-Dry since 1994.