|Monday||8:00 a.m. to 6:00 p.m.|
|Tuesday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Thursday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
InterActive Home, LLC
About this pro
I have been working with Troy Stepp of InterActive home for over a year. He is truly the best in the business. He fixed a multitude of audio/visual, Internet/WiFi issues that we had been trying to resolve with many other companies. He also designed and installed equipment on several big jobs for us that required expertise and ingenuity that he clearly showed. I will continue to use InterActive Home and recommend him 100%.Apr 22, 2018Verified
I was thrilled to have someone who knew what he was doing and was able to tell me in layman's terms what he was doing. I now have the use of my new Smart tvs features. I highly recommend this company!!!Jul 20, 2017Verified
Troy did a wonderful job for us. We would highly recommend him!May 6, 2017Verified
InterActive Home was amazing. Troy is extremely knowledgeable and very professional. Very punctual and updated us on everything as the project progressed. He was very willing to take stuff out of the plans that we didn't want and add alternatives that we chose. Overall, a wonderful experience!Feb 18, 2017VerifiedTroy S.'s reply
Stacy, We appreciate your gracious review! Thank you for giving us the opportunity to COUNSEL with you on your wants and needs. We are so pleased that you guys were willing to work with us THROUGH the design process to arrive at your final choices. We thoroughly enjoyed helping you transform your home entertainment spaces into beautiful AND functional designs. (Citizens of Thumbtack! : This couple stuck WITH us through a three phase design process - starting at ~$8500.00 and arriving at less than $3500. Our process is ALWAYS about what we know is best for you, COMBINED with what funds you are comfortable investing. Please be willing stay the course, and your review of InterActive Home will likely be very similar!)
5-star experience. They arrived on time, were extremely professional, knowledgeable, and left everything clean and in perfect shape. The finished product was excellent and exactly how I envisioned. I wil definitely be using this company again, and most likely in the very near future.Jan 14, 2017VerifiedTroy S.'s reply
David, thank you for taking the time to offer a testimonial of your experience with our services. We appreciate the discernment you exercised in weeding out responses that were "too cheap" for your comfort, and then giving us the opportunity to discuss your needs and estimated cost. As your actions have shown, it simply works out better for BOTH parties when a potential client is willing to invest just a little more time and money in quality services and materials than the "bottom-of-the-barrel" provides. Regardless of a person's income level, they should never buy cheap! Thanks again for the stellar review, and for being part of our growing client family! Troy
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We are a turn-key Custom Electronics Systems Contractor - and provide not only consultation, design, and installation - but also full system (equipment) sales and service (on both our installations, and those originally performed by others). Our services rates range in price from $110- 285 per hour - depending on the task and scope.
- What is your typical process for working with a new customer?Much of the initial information we need can be collected in a phone conversation. In cases where we really need to see the environment (50/50), digital photos help quite a bit. Otherwise, we will need to come see you! Depending on the distance, we offer an hour of our time at no charge in order to ensure that we can truly help you fully with your needs.
- What education and/or training do you have that relates to your work?30 Years of Hands-on experience with everything from Vintage 2-Channel Tube Equipment to Centrally Distributed 4K AV Systems and the latest in Automation technologies for your connected lifestyle.