Acacia Irrigation
Acacia Irrigation

Acacia Irrigation

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We offer full irrigation / sprinkler system services including: Full System Installations Repair of Existing Systems Backflow Repair Backflow Testing Spring Activations Winterizations Helping customers with more effective ways to water sod and plant materials. Helping conserve water usage
Overview

Hired 3 times

7 employees

23 years in business

Payment methods

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Featured Projects

1 photo

Reviews

Customers rated this pro highly for work quality, value, and punctuality.

3.7

3 reviews

5
67%
4
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1
33%


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Don H.
Nov 24, 2017
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Hired on Thumbtack

Hired on Thumbtack

Sprinkler and Irrigation System Repair and Maintenance
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Suzanne s.
Apr 17, 2017
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Hired on Thumbtack

Hired on Thumbtack

super. couldn't have been better. A+
Sprinkler and Irrigation System Installation
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Brad m.
Aug 25, 2017
Never returned call about a date/time. Agreed and provided a price. followed up and then nothing. Update: In response to the contractor's "Brian" reply. We agreed i would send you the drawings and design, and i absolutely did. You denied that you received them until I provided you a date and time they were sent, and then you find it. No idea what transpired between July 7th and August 25th, but you did not follow up with me at all. I sent you a message asking when you could start and you stated "no earlier than next week" and then there was silence for almost two months. I recommend following up with your potential customers in the future, as you have just realized, even you can make mistakes. This results in a negative impact to your customers, your business, and your reviews on thumbtack. Good luck with your business and hoping you have learned from your mistakes.
Acacia Irrigation's reply
To respond to the reply and picture above that I sent to you, I found this email in my trash folder which came from my bulk folder. Your email was flagged as spam and it was dropped into junk folder. After 30 days in junk folder it's moved to trash folder which is where I just found it. I did not know it was in junk or trash folder. And since I believed I did not receive it plus can not leave you of voicemails we did not communicate again until today. After you told me you would send it, you also told me that we would talk after the rain that delayed our potential start date after we had a 15-20 minutes conversation. But I still needed he information to verify the pricing was correct. You also did not confirm job through Thumbtack and hire us until this morning at 10:30am just so you could post a negative review. I still could not proceed with your work until your confirmed and hired us through Thumbtack. So even if I had been able to view the mail and information, I still could not start until you confirmed and hired us though Thumbtack. We go through Thumbtack to protect our business and the customer we are working with on projects. You were trying to get us to come out and tench yournproject so you could install irrigation yourself. I am not a excavation or trenching company, I install and repair full irrigation systems. So I was trying to help you out. But even with my saying sorry for miscommunication you are not willing to admit you gas not even hired our company yet. I take it personally when you attack my business integrity and all the people that work with me in our company.
Sprinkler and Irrigation System Installation