FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is tailored to each project and takes into account material type, square footage or linear footage, and site conditions which may effect the difficulty of the work being performed. (I.E. existing materials needing to be removed or fixed first.) Pick-up/delivery fees may apply for materials we source to cover time and labor. Discounts for multiple jobs at one location may be applied.
- What is your typical process for working with a new customer?
When working with a new customer, we like to establish a feel for their individual choice of style and any abnormal scheduling needs. We may request a review of the site work is being quoted for, as this is also a chance to meet face to face so they can get to know us too. A typical process would look something like this: - Establish contact and general repair/remodel needs - Meet onsite if possible to review site conditions and get to know you. - Agree on the scope of work to be done and quote necessary materials and/or labor - We typically require materials be paid for up front with labor paid upon project completion - Complete quoted work and invoice. - Stand back and admire the work we did, inspired by you!
- What education and/or training do you have that relates to your work?
6 years home repair and remodeling experience 5 years in logistics management 3 years procurement/purchasing Bachelors degree in Business Lifetime of learning We have spent the last 6 years working hard repairing and remodeling, designing and dreaming. Our time has been spent working hard in and out of the office to grow our skills in both business and in construction.