FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
45 Minute Counseling Sessions with Interns begins at $100.00 per session. 45 Minute Counseling Sessions with Licensed Clinicians begins at $150.00 per session. 45 Minute Counseling Sessions with Novus Founders begins at $225.00 per session. Novus is an Out of Network Provider, however, we do offer courtesy insurance billing for clients that have coverage.
- What is your typical process for working with a new customer?
The first step a new client takes is to call our office to schedule an initial Counseling Intake Appointment. During the first appointment, a compassionate counselor will get to know your situation and determine how we can best be of support to you and how we can help you get your relationship back on track to happiness. After several sessions, your counselor will be able to recommend a comprehensive program to help you move toward healing and recovery. Many of our clients attend counseling / therapy services on a weekly basis over the course of several months and years.
- What education and/or training do you have that relates to your work?
Each clinician at The Novus Counseling and Recovery Center has a Master's Degree or higher and is registered with the California Board of Behavioral Sciences.