FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each customer is quoted on an individual basis. But we have several pre-determined packages that can serve as a reference-point in pricing. Here are just a few examples: SEO Package deals Silver $699 - 20 keywords Gold $999 - 30 Keywords Platinum $1,500 - 50 keywords
- What is your typical process for working with a new customer?
On Thumbtack, we're open to starting discussions by using the on-site chat, by e-mail or over the phone. All of our consultations and quoting are at no cost or obligation. Here's how the process usually works: 1. Thorough consultation to determine needs and goals 2. Drafting of a project or campaign proposal 3. Reaching an agreement on pricing and features 4. Deposit / Kick Start 5. Revisions 5. Launch upon final payment
- What education and/or training do you have that relates to your work?
We have a team of outstanding individuals with educational backgrounds that translate directly into success in the digital realm. We have a team of advanced coders, graphic designers, social media specialists, consultants, and content creators, each with their unique sets of skills and specialties. The company is aCertified Google Partner and has Google Analytics and AdWords Certifications. Our development team has proficiency in creating site frameworks in WordPress as well as other platforms.