igotitfixed

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Introduction: You came to the Right Place! Igotitfixed.com is a Los Angeles based Computer Service & Consulting business dedicated to Excellence, Fast Reliable Service and a Single point of contact for all your computing needs. We pride ourselves for On-Time and On-Budget Service every single time. We bring forth over Three decades of experience, our work & performance is backed with a 'Don't pay until we deliver' guarantee. You are always in good hands, our work and performance is not only guaranteed but for your protection we are also fully insured and have passed rigorous background check. The satisfaction we get out of solving your computer challenges is the repeat business and referrals we receive from our valued clients. A client is for life and we mean to keep it that way. Thank you for many rewarding years and the opportunity to be of service.

Overview

Background checked

5 employees

41 years in business

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Computer issue

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Reviews

Customers rated this pro highly for work quality, responsiveness, and punctuality.

Exceptional 5.0

7 reviews

5

100%

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Virginia N.

May 22, 2018

Allen has been a godsend with computer installation and follow-up on problems for my husband and me since about 1995 when we decided that we wanted to work from home. He anticipated what we needed, brought needed computer parts, fixed things that went wrong, and provided some help over the phone or by getting control of our computers from wherever he was to show us how to do something. After my husband's retirement and subsequent death, he has continued to provide me with prompt service, finding a good program for a website I wanted to set up and answering my questions about how to use it. Knowing that I'm no spring-chicken, he made videos for me that I could watch over and over to see how to do what I wanted to do on the website. EXTREMELY helpful!

Barbara S.

May 30, 2018

I had a very complicated network system that I wanted set up in my house. Allen Moshiri was recommended to me by the person I originally hired to do the job. This person had years of experience, and had done good work for me before, but this time he found the work I wanted done to be too complicated. He said that on rare occasions, when the work is so complex, he calls Allen. Because my system was to be installed in my home instead of a larger business office, he told me that he would call Allen, himself, let him know what he was up against, then step aside and turn the job over to him. I'm very glad he did, because Allen got the job done in spite of problem after problem he encountered in getting my network up and running. A couple of years after he finished the job, the telephone company unknowingly cut some of the network wiring he had installed. I was going to be moving in just a couple of months, so to have Allen redo the wiring would have been very expensive for the short period that it was still needed. At the same time, I needed the part of the network that was no longer working to work again, and as soon as possible, so Allen told me to give him a day or two to try to come up with a less expensive solution--and he did! He truly does amazing work. I'm no expert, but I don't think there is a network or diversity of other technological problems that he cannot solve. Since that time, I have hired him for all my technological needs. For example, I have an older laptop that came with a fan to cool the internal spinning hardware. I was tired of how slowly it ran compared to new laptops, but I really like the size of the screen, which isn’t made anymore, and the picture quality is still good enough to suit my needs. I told Allen about this, and he replaced the old internal hardware with the latest version. For about 25% of the cost, my laptop is now just as fast as a new one, and just as quiet, because there are no longer any spinning parts that require cooling by a fan. For another example, when I bought a new HD 4K TV, I asked Allen what kind of sound system would be best for the room the TV was in, and he installed a great sound system specifically suited to the size and shape of the room. He also set up the network in my new home, and like the first network he set up for me, it works beautifully. Neither last, nor least, Allen also recovered some important lost email for me that I was sure could not be recovered. Something else that I really appreciate about Allen is that he is always either immediately or almost immediately reachable whenever there was a problem or upgrade needed for the network or any of the other work he has done for me. While easy-going and affable, he is 100% professional and focuses like a laser beam on the task at hand. He is simply one of the smartest people I know. If a solution exists for a difficult problem, he will find it, and whether the job is simple or complex, his work will always be excellent.

Liz K.

May 21, 2018

Allen really knows his stuff and cares about his clients. He is very professional and gets the job done as quickly as possible, to help prevent company down time.

James R.

May 22, 2018

These folks are really serious about your experience, I used them for my network- I highly recommend them.

Stephanie D.

May 22, 2018

For many years, Allen Moshiri has been my "go to guy" for all my web services, from set-up to current problem-solving. Over the time I've known him, he built my wired and, more recently, my wireless network. My computer is like my car: I use it but I don't understand it. If I make a mistake and then something doesn't work, I call Allen who gets it fixed. Stephanie

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Nader Allen Moshiri

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We believe the lowest cost in a service is to hire an expert and not have to contend to pay for their learning curve. We are able to provide an estimate upon hearing about your particular problem/project. Certain tasks such as resting the O/S (Operating System), Installation and configuration of components, fresh installation of a Wireless/Wired Network could be quoted on a flat rate basis. Furthermore many tasks are automated and can be performed for little or next to nothing. Then there are tasks, such as eradicating a persistent Virus and or Data recovery that are not only time consuming but also can not be performed on a flat rate basis. Such repair calls carry a minimum fee directly associated with the problem at hand. Your best bet is to call and share your challenge - We will provide you with an accurate minimum cost estimate. Please note that we have been on the quest of finding a magic bullet to solve computing problems for over Three (3) decades and have yet to find one.
What is your typical process for working with a new customer?
A voice call is the closest we have come to finding the elixir to your challenge. We strongly suggest hearing from you to assess your needs as fast as humanly possible and provide an educated estimate of costs, time and delivery.
What education and/or training do you have that relates to your work?
The best education is hands on experience and we offer you over three (3) decades of experience. Needless to say we are certified on numerous platforms notably Cisco, Microsoft and Apple. Please note, most if not all of our work is conditional, we are not going to ask for payment until we have delivered on the problem. This is an IronClad Guarantee.

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