FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is different. We offer free estimate, on site consultation, design and full installation, each is priced based on level of service and scope of the work.
- What is your typical process for working with a new customer?
We meet owner at the property. We discuss with owner about his/her wishes. We check out the property, make recommendations, and provide total job estimate. If Owner is interested in working with us, we sign contract and begin design work. We meet with owner to present initial design, answer questions, and collect feedbacks. We provide installation proposal after final design is approved. If required by Owner we provide full installation service by our own team.
- What education and/or training do you have that relates to your work?
Our designer has years of experience working in the industry. Our installer has tens of years of experience working in the Bay Area. We are skilled in masonry, carpentry, irrigation and landscaping.