The Window Store LLC.

Marietta, GA

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About this pro

How does your business stand out?

"More Styles. Better Choices. Exceptional Value" These are the words that The Window Store LLC stands behind with each and every customer. We offer offer every style of window from Vinyl and Wood to Fiberglass and Aluminum Clad. We offer residential and commercial products for investors, contractors, and homeowners. When we talk to customers we really listen instead of pushing whatever product we want onto them. We explain all of the options we can offer the customer and let them decide when they are ready. If a customer is worried about price then we try to work with their budget or offer financing to get them exactly what they want. Our windows our custom made for our customers, so we do the same for our service.

What do you enjoy about the work you do?

As a father and son company we have worked hard for many years selling and installing windows, nearly 50,000 in the father's 40 year career. The thing we like most about our work is seeing homes become revitalized with our new windows and knowing that our customers feel happy with their choice to use The Window Store.
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Location

Marietta, GA 30067

Years in business

2

Number of employees

2

Times hired on Thumbtack

29

Reviews

18 Reviews
  • RC C. Sep 14, 2017
    Window Installation
    Verified Review
    Absolutely awesome experience. I'm a hard person to please. I expect quality, punctuality, value and professionalism, which is hard to get ALL these days. They were running just a few minutes late initially but called to let me know in advance. Something I really appreciated. They delivered exactly as they said they would. No surprises, no extras. I recommend them highly. A really honest and good company.
  • Ming L. Aug 20, 2017
    Window Installation
    Verified Review
    Very professional with great price! Will definitely use again. Thank you!
  • April L. Jun 13, 2017
    Window Installation
    Verified Review Updated
    James is fabulous! My aunt and uncle were looking to replace windows + one screen, so I found him on Thumbtack for them. They hired James on the first day of meet, and the quality of the double hung vinyl window was the best we've seen. James put in the screen for free, too! The home looks much better with new windows installed, and my aunt and uncle is very VERY satisfied. Will recommend The Window Store to everyone. Thank you James!!
  • Verified Review Original
    James is fabulous! My aunt and uncle were looking to replace windows + one screen, so I found him on Thumbtack for them. They hired James on the first day of meet, and the quality of the double hung vinyl window was the best we've seen. James put in the screen for free, too! The home looks much better with new windows installed, and my aunt and uncle is very VERY satisfied.
  • Ade A. May 7, 2017
    Window Installation
    Verified Review
    The job was done professionally
  • Heather D. Apr 18, 2017
    Window Installation
    Verified Review
    Amazing results
    I had already gotten two other quotes and was frustrated with the pricing and treatment I was receiving. When James came over the first thing he did was point out an issue that I knew needed to be fixed (due to a home inspection report) that none of the other guys even mentioned. Because of this level of detail I knew they were the right ones for the job, it was just a bonus that they had the most reasonable price as well. I could not believe the difference the new windows make in the house- they are absolutely beautiful and I can already tell the difference in energy efficiency. I'm beyond thrilled and I will definitely keep using them.
  • Marty M. Mar 5, 2017
    Window Installation
    Verified Review
    The service that was provided was immaculate. This guy was extremely knowledgeable with superb craftsmanship and pride in his work. I will recommend him for any of your home/business window needs. You're going to like him! Thank you Mr. Tittle and the Window store. I know I got a great deal.
    James T. Mar 5, 2017

    Thank you Mr.Martin for the wonderful review. We are glad you like the new windows and will recommend us to others. We wish you luck on the rest of your home.

  • Shay B. Jan 24, 2017
    Window Installation
    Verified Review
    Great windows.
    Can't say enough good stuff. Amazing price, amazing product and amazing customer service. Can't be happier.
  • Donald E. Dec 16, 2016
    Window Installation
    Verified Review
    Window Store is the best!
    Team was quick, efficient, and friendly. Went above and beyond to make us happy! Many thanks to the Window Store!
  • Thomas P. Nov 2, 2016
    Window Installation
    Verified Review
    Great work!!!
    James and Justin were diligent in their work while battling the ever frustrating lack of dependable help in the housing and renovation market these days. Although the job took longer than anticipated had it not been for some larger aspects to our scope of work they would have been done ahead of schedule in a single day. For replacement of 15 windows I might add. I would still recommend them to anyone looking to replace old windows.
  • Gina S. Oct 17, 2016
    Window Installation
    Verified Review
    Professional Installation
    The windows look great, they were installed efficiently, and the personnel were very professional.
  • Judith K. Oct 11, 2016
    Window Installation
    Verified Review
    The Window Store listens!
    James and Justin came to my house (on time) and really listened to me about my budget and my needs. The quote was very reasonable and lower that the other two contractors. They worked with me and my crazy schedule doing the entire job in one day. Both father/son were very nice, efficient and I felt very comfortable with them. I highly recommend this company for their punctuality and quality product.
    James T. Oct 12, 2016

    Thank you so much for your great review. We are so happy to be able to have provided you with great products and great service. We hope that if you find anyone who may be looking for windows that you will recommend us.

  • Maria A. Aug 31, 2016
    Window Installation
    Verified Review
    We had 11 windows replaced all in the same day. James was very helpful offering his expertise to help us choose the right windows for our needs and budget. He and his son did all the work installing the windows. They were very polite and did the work with minimum disruption to our day. Cleaned up and hauled away the old windows. I highly recommend this company as they had had best prices and great service.
  • Gary B. Aug 22, 2016
    James is Great! Quick and easy process. Fair price and excellent installation would definately recommend them for friends and family.
  • Cindy L. Aug 19, 2016
    I shopped around looking for reasonable cost with expert install. When I spoke with James it became a 'no brainer'. He installed 6 windows in my family room. We agreed on price and date for install. He showed up on the day we agreed on and installed them in no time. My windows are beautiful and now they actually function! I will happily share his contact with my friends who are looking for windows. He is fair and knowledgeable and was a pleasure to work with. C Luke, Lawrenceville
  • Kimberly B. Aug 19, 2016
    Friendly service and quick but professional installation!
  • Steve Y. Aug 19, 2016
    They replaced 24 Windows. Very professional and quick. Being a contractor I will definitely recommend them and I will always be calling them for my client's Windows. Great job!!
  • Rachel O. Aug 12, 2016
    Window Installation
    Verified Review
    James was super responsive from the start of this process. His quoting process was easy to understand, quick and delivered as promised. James and Justin did the work themselves and were communicative, efficient and left our house neat/clean at the end of each work day! We had 11 windows installed in our home without any issues. They replaced the interior & exterior trim also. Totally worth every penny!!
  • Cara P. Aug 2, 2016
    Window Installation
    Verified Review
    I'd Highly recommend hiring the window store . James and his son are really nice people Very professional and great communicators. I had all the windows in my house replaced and Their Price was the best.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on many factors such as: style (double-hung, picture, casement, etc.), material type (vinyl, wood, fiberglass, aluminum), sizes, color, grid patterns, glass options, and any additional installation options needed.
What is your typical process for working with a new customer?
We meet the customer at their home when it is convenient for them. Once there, we measure the windows or doors they are looking to get replaced. While measuring we check to see if there is any damage that might need to be fixed during the replacement process. After measuring we talk with the customer and give our undivided attention listening to what they are looking for. We provide reading material for customers as well as provide sample products that the customers can feel and see. After getting to know what the customer wants for their home we go over what we can offer them and provide a free estimate. Then it is up to the customer if they wish to hire us.
What education and/or training do you have that relates to your work?
As a father-son company we have a combined experience of 55 years selling and installing windows. The father James has installed over 50,000 in his career. Justin, the son, is AWDI (American Window and Door Institute) Certified.
How did you get started doing this type of work?
Both the father and son have been installing windows for many years. The Window Store LLC comes from several generations of home builders and window installers.
What types of customers have you worked with?
We have worked with homeowners, contractors, and investors.
Describe a recent project you are fond of. How long did it take?
One of our most recent jobs involved a screened back patio room. We removed the screen wire from the outside and replaced them with 9 white vinyl sliding windows (side to side). It took only a few hours to install the windows and complete the job. The feel of the room was instantly changed and felt very relaxing to be in.
What advice would you give a customer looking to hire a provider in your area of work?
Research window products to get an idea of what you want. Discuss with any potential salesman or contractor the options they can offer. Ask about the warranty. Do not feel rushed with the sales pitches, take your time to make the right decision.
What questions should customers think through before talking to professionals about their project?
What style and color do I want? What is my budget or can I get financing for the project? Is the project an emergency? Am I willing to wait for the windows since they will most likely take a few weeks to be installed?