FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Because each of our clients have different needs, it's impossible to have a standard pricing system for our collective services. What sets us apart is the high level of talent you get without the high cost of a typical creative agency. Because we are a mobile group, we don't have a lot of the overhead creative agencies have, so we get to pass those savings on to you!
- What is your typical process for working with a new customer?
Our process revolves around learning about our client and what story they want to tell. Kick Off Call - During the call our team gets to know your team and learn about your story and what you're aiming to accomplish in working with us. Project Brief - After the call, our team determines the scope of your project and delivers a brief based on agreed expectations. Proposal/Contract - After the project brief is accepted by both teams, a proposal and contract is sent for you to review and sign. Game Plan - Once negotiations are over, we create a detailed timeline which includes draft and edit deadlines as well as overall project timeline. Deposit - Before work is started, a 50% deposit is made. Begin Work - Our team begins work along the agreed timeline, and your team submits edits according to same timeline. Final Payment - Once the work is complete & approved, final payment is made. Hand Off - Upon payment, our team delivers all assets to you, with a simple guide on how to use them.
- What education and/or training do you have that relates to your work?
Our mobile creative agency includes some of the best talent of the west, including award winning work! We are credentialed in our fields with over 50 years experience between us. One of the most exciting aspects of this group is the amazing level of talent it holds and the passion bursting from each one of us. Our degrees range from Bachelor of Arts in Graphic Design, Game Illustration, Motion Graphics, Video & Web Design.