FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Many window cleaners will charge per square foot but this can lead to confusion later on as they will come back and say they are charging more because of how many windows you have. It can get very confusing for you the customer. We simply charge an affordable rate per window which includes inside and out, screen cleaning, tracks completely wiped clean and our 21 day rain guarantee.
- What is your typical process for working with a new customer?
From the moment you first hear from us you should expect complete professionalism which will carry on throughout your experience with us. We will ask a couple questions to get to know your property information and type after you have told us what services you would like. From there you should expect an affordable, honest quote. No strings attached!
- What education and/or training do you have that relates to your work?
I have over 15 years in my customer service expertise. I have had o.c.d. since I was in middle school.