FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have standard prices for a number of my services. $60.00 to build computer desktop hardware from scratch. $60.00 to install (or clean install) of Windows Desktop Operating Systems (Windows 7 or 10). $100.00 to replace a broken laptop LCD panel. Parts are extra for each of these. I charge $50.00 / Hr for all other repairs. Minimum of 1/2 hour troubleshooting.
- What education and/or training do you have that relates to your work?
I was trained to troubleshoot and repair electronics and computing devices while in the US Navy (1989 - 1993) and have more than 20 years of experience doing so. I have worked with first responders, the US Coast Guard, and several news gathering agencies (i.e. CNN, ABC, NBC). I have continuously trained to stay on top of the electronics and computing world and am currently taking classes to achieve A+, Network+ and MSCE certifications.
- How did you get started doing this type of work?
I was trained by the US Navy, but I also took programming classes in High School