What should the customer know about your pricing (e.g., discounts, fees)?
I offer many different pricing options and packages for my clients. It varies by age and number of participants so please reach out to me and I will gladly go over them with you!
What is your typical process for working with a new customer?
My main focus is getting to know the client and finding out what they're needs are. I then want to get an idea about what swim level the student is so that I can figure out what the best swim lesson option for the student and client will work best. I'm all about fast pace learning and not wasting time. I keep my lessons very fun and I'm always keeping the client informed about where my student needs work and how they are progressing.
What education and/or training do you have that relates to your work?
I have been teaching swim lessons and lifeguarding private pool events for the past 7 years. I am currently certified in CPR, First Aid, & Lifeguarding by the American Red Cross. I am also WSI Certified by the American Red Cross. I have won an act of excellence award from the PBA Union for performing CPR and successfully reviving small child.
Every 2 years I re certify my certifications with the best company in the Tri state Area "NJLifeguard".
How did you get started doing this type of work?
I started working at a summer day camp in NJ called Frogbridge Day Camp, it is said to be the #1 Summer Day Camp on the east coast. I started teaching group lessons ranging from 3 years old to 11 years old. I started doing private swim lessons in my clients backyard pools back where I gained a massive recognition throughout the state of New Jersey. I have worked with over 100 clients and 300+ students. I have many references and satisfied clients that will gladly share their experience with my teachings with you.
What types of customers have you worked with?
I have worked with all types of clients including swimmers of all ages.
Describe a recent project you are fond of. How long did it take?
I have started a national swim lesson company called InstaSwim, We are now located in 5 different states and have over 70 certified swim instructors and Lifeguards throughout most major cities across the US!
What advice would you give a customer looking to hire a provider in your area of work?
I always say check references. Many Instructors claim they are the best and worked with all ages, but their clients had horrible experiences with them. Always make sure to check references and reviews as well as reach out to those reviewers.
What questions should customers think through before talking to professionals about their project?
Pricing, experience, and getting to know the Instructor on a personal level. An Instructor who presents them self more like a machine, rather then a human being is somebody you should be skeptical about.