FAQs
- What is your typical process for working with a new customer?
We meet with each client prior to their first appointment. At the consultation we review all your needs and wants to tailor each appointment for you.
- How did you get started doing this type of work?
Nook & Cranny was founded in March 2002 by Clare Riordan and Rhoda Mehl. They started the business as a house cleaning service with plans to be the best in the field. Committed to providing only the best to their clients, Clare and Rhoda decided to make their own cleaning products. This line of cleaning products, made from Rhoda’s grandmother’s recipe, uses the basics of castile soap, baking soda, salt, lemon juice, and vinegar, empowered by essential oils of peppermint, tea tree and orange. These exclusive cleaning products are completely free of toxic chemicals which are not only offensive-smelling and harmful to most household surfaces, but could also lead to respiratory problems. Impressed by their attention to detail, and their desire to provide the best, clients began referring the Nook & Cranny team to others, producing tremendous growth. Rhoda and Clare continued to develop their vision and, fueled by a passion to serve, they added many service options for their clients including linen services, dry cleaning, errand running, and personal assistant service. Over time they have developed an extensive concierge network which provides a wide range of services to help bring balance and peace to the lives of their clients. Recently, Nook & Cranny began offering comprehensive Home Management plans including an original innovation, the Household Manual which serves to bring order and facilitates communication for busy families. In 2008 Nook & Cranny gained local recognition with the top award as Best Personal Concierge in MN Monthly.
- What types of customers have you worked with?
We love all customers: Here are all the services we provide •Managing the Household Calendar and Events •Event planning, organizing, and coordination •Arranging appointments for personal and professional needs •Scheduling home maintenance and repair work, and supervising the project •Handling household bills and administrative duties •Running errands and performing necessary tasks •Supervision of other household staff, such as housekeepers, private chefs, nannies or governesses •Shopping for food, supplies, and other requested items Depending on the size of a family and their requirements, private household manager positions may be called upon to fulfill other needs, such as: •Home cleaning duties •Planning meals for the family •Laundering and putting away clothing, or changing linens