What should the customer know about your pricing (e.g., discounts, fees)?
Simple Wordpress sites start at $499.
What is your typical process for working with a new customer?
Just exactly what you'd think. I ask then what they are trying to do, and I tell them if I think I can help them with that.
What education and/or training do you have that relates to your work?
None! I taught myself as I went along.
How did you get started doing this type of work?
I was working in a design firm in New York and they needed someone to make a website for them.
What types of customers have you worked with?
Big (Home Depot, Crown Royal, Smirnoff Vodka) and small (photographers, writers, hair salons).