FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I like to keep my prices fair but competitive. I typically would charge $2.50/sq ft. for tile floor installation without me providing the materials. If the customer wants John Anthony Ceramic Tile & Flooring Designs to provide material, I charge anywhere from $6.00/sq ft. To $10.00/sq ft. Depending on the type of flooring or the type of job in general, whether it be floors, walls, showers, etc. can definitely have an impact on the cost of the job.
- What is your typical process for working with a new customer?
The first thing we do is my fiancé Beth and I will come to your home and take a look at what the job entails and we will provide you with a free estimate. If you decide to use John Anthony Ceramic Tile & Flooring Designs for your tile or hardwood needs, Beth and I will provide you, the customer with a flooring installation contract. This contract will protect both the customer as well as the contractor in case any issues arise. After the estimate process, 9 times out of 10 we will start the job the very next day. Depending on the size of the job and the type of job (flooring, backsplash, shower, lanai, etc.), it can take anywhere from one day to three weeks in some cases. When the job is complete our team will make sure the job site is free of any material and trash. We will then supply the customer with an invoice.
- What education and/or training do you have that relates to your work?
Well not only have I been in this business for over 30 years and been taught by some of the best flooring guys in the field, I have also been trained through Lowe’s and Home Depot when I worked for them some years back.