FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We cater to a wide range of clients and specialize in abiding by your specific needs. By evaluating and considering the plethora of methods used, we have developed a unique technique as a means to make the move an enjoyable experience. Every move is a little different, although many have similarities we always try to consider all the variables. While being systematic we always are extremely communicative in regards to how your items are to be transported. Some people like to give us the keys to both places and say “see you in a little while” while others assist us in very specific ways. Our motto for the company has always been “many hands make light work”. We enjoy helping others and are an excellent resource in Marin and the Bay Area to call upon.
- What is your typical process for working with a new customer?
Schedule one of our estimator team members to come to your home and evaluate your move. After the evaluation we develop a quote thats perfect for you. In addition a strategic move plan can be developed to speed up the process and help you get moved efficiently.
- What education and/or training do you have that relates to your work?
Alex Lovejoy is the owner and operator of the Family Moving Company and is a Bay Area native. Growing up in San Francisco and Marin County has given him a unique and amazing perspective. With over a decade of professional moving experience Alex shares his knowledge with vibrant gracefulness. Alex is a world traveler and has lived in multiple countries. After completing college in the Bay Area he embarked on his travels to multiple third world countries and volunteered in human rights programs. He is a veteran mover and has worked for many multiple moving companies. He has over a decade of moving experience as a mover and supervisor. Family Moving was created as a means to implement his accumulated wealth of knowledge to the greater Bay Area. The intention was to create an efficient means to help people move. In addition Alex’s family inspired him to create a company that was fair and reasonable for people.