Hi-Def Connections Inc.

Oceanside, CA

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About this pro

How does your business stand out?

At Hi-Def Connections Inc. customer service and satisfaction is our main priority. Every Home Entertainment System and Client is unique. We focus on your needs and customize the setup according to them. Always making ourselves available before, during and after the installation.

What do you enjoy about the work you do?

We are passionate about providing our clients with superior customer service. We pride ourselves on listening to the clients vision and striving to accomplish them. When a project is complete we make sure the client is happy with the outcome and understands how to use their system.

Location

Oceanside, CA 92056

Years in business

2

Number of employees

3

Times hired on Thumbtack

48

Reviews

29 Reviews
  • Rosemary S. Jun 12, 2017
    Home Theater System Wiring
    Verified Review
    Peter was fantastic! I would hire him again in an instant!
  • Dan Y. May 23, 2017
    Home Theater System Repair or Service
    Verified Review
    I am extremely pleased with the service and quality of work I received
  • Gerry R. May 16, 2017
    TV Mounting
    Verified Review
    Peter is a real pro, and did a wnderful job. A very good experience and one will tell our friends about.
  • Jerry W. May 9, 2017
    TV Mounting
    Verified Review
    Peter was able to attach the sound bar to the TV so it appears part of the TV. They cleaned up like they were never there. Thanks Peter. Jerry Walter
  • Grant A. Apr 27, 2017
    TV Mounting
    Verified Review
    Good experience
  • Kathrine B. Apr 17, 2017
    Home Theater System Repair or Service
    Verified Review
    Fantastic service the very next day. Completely solved my problem!
  • Alicia G. Feb 24, 2017
    Home Theater Surround Sound System Installation
    Verified Review
    I recommend Hi Def Connections
    Peter was very helpful. We hired him to reconnect our entertainment and surround surround and to setup a universal remote. I'd hire him again.
  • Quintana Z. Jan 22, 2017
    Home Theater System Wiring
    Verified Review
    Great to work with Peter
    Peter was fantastic - so easy to work with and such a nice professional guy. Highly recommend - great pricing
  • Barry J. Jan 16, 2017
    TV Mounting
    Verified Review
    Superb Service
    Peter Celeste, owner of Hi-Def, was professional, meticulous and efficient. He completed the job on-time and on-budget. I highly recommend him!
  • Jeff M. Dec 28, 2016
    TV Mounting
    Verified Review
    A true professional!
    The work was accurately quoted and Hi-Def treated our home with the utmost care. It was truly a professional experience!
  • Joe H. Nov 30, 2016
    Home Theater Surround Sound System Installation
    Verified Review
    Surround Sound Home Installation
    The experience was awesome. They came out and installed everything I needed. They came back when I needed help. They were professional and would use them again without hesitation.
  • Ron M. Nov 27, 2016
    Home Theater System Installation or Replacement
    Verified Review
    White Glove Home Entertainment Installation
    I highly recommend Hi Def Connections. They were very professional and did an excellent job installing 3 wall mounted TVs and setting up my surround sound and home entertainment system. They had all the wires and additional components necessary to complete the work and made additional recommendations for products and accessories that would make my home entertainment system even better. The work was meticulous and clean and I definitely would go with them again for future home entertainment needs.
  • Roy C. Nov 17, 2016
    TV Mounting
    Verified Review
    TV wall install
    Great job! Peter explained what was needed and what we could expect. Although, his rates were a bit higher than what I was quoted by other companies, but it was well worth it. I chose Hi-Def primarily because they were local to my area. Peter is very conscientious and knowledgeable about his work and passionate about his company. We appreciated his friendly and patient style in the way he answered our questions & concerns. I will be utilizing his services for future projects.
  • Michele S. Nov 4, 2016
    TV Mounting
    Verified Review
    Knowledgeable, Honest AV Service
    Peter was amazing to work with! He explained our options for each TV and future home theater solutions and is very knowledgeable. He is extremely responsive prior to the appointment making sure he understands what is at the site so he is prepared for anything when he arrives. My movers lost the power cord for a couple of our TVs and Peter was able to help us out by having the ones we needed on hand! He also worked with the Time Warner technician to insure all TVs were up and running and fo future ones to be ready for full home surround sound. His team pays attention to detail and respects your home even sweeping up after! A great find!!!
  • Bob S. Oct 29, 2016
    Home Theater System Installation or Replacement
    Verified Review
    Professionalism like in the old days
    Peter was 110% in all aspects of what a consumer is looking for... Prompt call back, phone eddiquite, fair estimate, on time to start job, clean and organized work habbits, explained everything he was doing and adapted well to my crazy household that day! I now have an AV man for all of my future jobs.
  • Clark G. Oct 23, 2016
    TV Mounting
    Verified Review
    Excellent Company-Excellent Installation
    Hi-Def hung a TV at my house-and during the installation--Peter and his partner were very hands on, hard working, explored every avenue to make sure that the installation would be perfect. Peter quoted a price and communicated every aspect of the quote. During the installation, he kept me informed about every aspect of the installation. I was extremely happy with the installation, the price, the work ethic, the quality of work, and I would definitely recommend Peter and Hi-Def Connections Inc.
  • Corey S. Oct 18, 2016
    TV Mounting
    Verified Review
    Brick Fireplace TV Mount
    Peter did a great job mounting a TV on a brick fireplace. He communicated very well throughout the process and I would recommend using Hi-Def Connections for you home entertainment needs.
  • Federico P. Oct 1, 2016
    TV Mounting
    Verified Review
    Excellent
    Very knowledgeable and professional!Would refer Peter to anyone.I will call him back for another mount.
  • Miguel R. Sep 27, 2016
    TV Mounting
    Verified Review
    Highly highly recommended
    Great experience. Peter takes his time to communicate and let's you know your options up front. He makes adjustments to your invoice on the spot if he doesn't need to complete a quoted service, which is great. He drove out to install my TV on a Sunday, which is a day he typically doesn't work. Overall very very satisfied. Highly recommended.
  • Dave P. Sep 16, 2016
    TV Mounting
    Verified Review
    Great Job
    The walls were freshly painted and I was worried about them finger printing or damaging the new paint. When the installation was complete the walls were still pristine. Nice job guys!
  • Bill M. Sep 13, 2016
    Home Theater System Wiring
    Verified Review
    Highly recommend!
    Everything went great, they were on time, professional, and truly a pleasure to work with. They hit some snags around my fireplace, but adapted and didn't miss a beat. I would highly recommend them.
  • Michelle M. Sep 7, 2016
    Home Theater System Wiring
    Verified Review
    Outstanding
    Peter was awesome! He was on time, did a clean and professional looking job and was a pleasure to work with.
  • Marc C. Aug 26, 2016
    Home Theater System Wiring
    Verified Review
    The job was to rewire the Internet in my house. The Hi-Def Connections team was very knowledgeable. They did a very clean, nice and professional job. I will give them more business in the future.
  • Ian M. Aug 2, 2016
    Home Theater System Wiring
    Verified Review
    Peter Celeste made a home call (no charge), and advised me to call the cable company to deal with the repair issue. He was right, they fixed the problem. I will certainly call him again when I need his expertise (or think so).
  • Dave K. Jul 27, 2016
    TV Mounting
    Verified Review
    Better than Five Star! Hire Hi-Def if you need help with installation. I will for all future projects too. Perfect install of TV and SONOS combo and Peter provides excellent advice, setup training, his quotes are affordable and there are no hidden costs. Highly personable, professional and responsive.
  • Diane W. Jul 26, 2016
    TV Mounting
    Verified Review
    I had my 60" television that needed to be mounted above my fireplace, also I had a floating shelf as well that I needed to have put up in order to place my cable converter there, Peter did a great job, it was a very professional job and I can't say enough that it looks fantastic. I will definitely recommend Hi-Def to my friends and anyone I know that is looking for a great, professional and not to mention great prices. In fact Hi-Def did such a good job, I will be contacting them to put up another TV for me soon. 2 thumbs up.
  • Shafiek P. Jul 11, 2016
    Home Theater System Wiring
    Verified Review
    Hi-Def did an excellent job of wiring surround sound speakers into existing walls and hanging a flatscreen above our fireplace. We have brick tiles above our fireplace, so we had to go with a ceiling mount, but Peter did an amazing job and the finished work looks and sounds incredible!
  • Luan G. Apr 26, 2016
    Excellent workmanship. Very professional and knowledgeable Hi def connection staff hung two new large flat screens for me including sound bars and accessories. All wires are hidden and they look great. Great service and worth the fair pricing they stuck to my original quote plus provided a full tutorial! Thank you hi def. πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»
  • Alan K. Apr 25, 2016
    One terrific installation. Expert at what he does. Clean! Provided me with all the information necessary to operate my equipment. He takes enough time to do it right, to answer your questions, and even answer some you did not even think of. Super job.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Every installation is different we have a template where the project details are input based on a questionnaire or phone conversation and we calculate the quote on every individual situation. If the project is on a larger scale we like to provide a site survey for the client, to better see the details in person.
What is your typical process for working with a new customer?
We need to find out first what the client is attempting to accomplish. Collect all the details of the project and submit an accurate estimate for the installation. Once accepted, schedule a date and time that works best for the client.
What education and/or training do you have that relates to your work?
Employed by Best Buy / Geek Squad Home Theater Installation for 2+ years.
How did you get started doing this type of work?
I have always been interested and intrigued by technology. As a teenager I set up my own home theater and surround system. And have always helped my friends and family install their equipment for home entertainment.
What types of customers have you worked with?
All walks of life. Home Owners, renters, businesses, etc.
Describe a recent project you are fond of. How long did it take?
Recently we Mounted two 65" Smart Boards (A very large touch screen computer) One mounted on a wall and one mounted on a cart we assembled. All cables were concealed within the wall for a very professional and seamless look. The project took about 5 hours to complete, not including the time I spent on the free site survey / consultation. researching the screens and hardware needed to ensure the equipment would be secure on the wall and cart.
What advice would you give a customer looking to hire a provider in your area of work?
Skilled Labor isn't cheap and Cheap Labor isn't skilled! This statement is one to live by if you are looking for a provider of services. We are professional Audio / Video Installers. Labor is only half of what we do well, our true value comes from the knowledge of the equipment: how to have all components integrated to work together in harmony, optimization of internal device settings. Something a local handyman can not achieve.
What questions should customers think through before talking to professionals about their project?
What am I trying accomplish? Have a vision of the completed project. What is my budget for both equipment and installation services?