FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing fluctuates based on the requirements of your shoot. No two photo shoots are exactly alike, so I offer as much customization as possible to my clients. To book a session, I require a 25% non-refundable deposit up to $250 to ensure your shoot is booked in my calendar. Sessions are not considered "booked" until I receive the deposit. This is to avoid frivolous cancellations and to be more fair to existing clients and potential clients. For rescheduling requests made more than two weeks after a booking, I also charge a 10% rescheduling fee of up to $50. If I do not have availability for the requested time following an initial booking, I will not charge this fee unless I can offer an actual rescheduled shoot. Outdoor shoots rescheduled at least 48 hours in advance due to weather conditions are not affected by this fee.
- What is your typical process for working with a new customer?
I try to offer a new customer the best value for the money they are spending. If they want more prints, then I offer them digital copies to keep their immediate cost down so that they can choose what to print at a price that is affordable to them. This way, I can offer them more photographs for their money. I also try to determine what the client's expectation is for his or her photographs. Do they have a certain outfit around which they want to plan the shoot? Do they like a certain kind of flowers most of all? Is there a theme they want to follow? Are they searching for more of a fine art look than a familiar portrayal of themselves and their family? Are these shots going to be shared on the web, or do you want large prints made for the living room? Is there an important background element that they want to include? The answers to these questions help me to better craft a shoot that leaves the client with the best results possible. Finally, I try to put as much of these extra considerations into their budget as my skill and operating cost will allow.
- What types of customers have you worked with?
I have worked with large events in excess of 20,000 people, family reunion groups of 80 members, corporations and brands in search of image retouching, wedding planners and parties, and families and individuals wanting portraits.