FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All ponds are not created equal therefore every pond is custom made to fit each customer's wants and space provided.
- What is your typical process for working with a new customer?
For new installs: A site visit with a 125.00 design fee (to be refunded upon acceptance of contract) Acceptance of proposal Signed contract Install Service: 125.00 for the first hour and 75.00 each additional hour
- What education and/or training do you have that relates to your work?
Aquascape and Savio certified installer