IE-Business

Introduction: IE-Business, a growth-oriented international Business Process Outsourcing Company, was founded in 2009 and promoted by a group of professionals with diverse backgrounds such as engineers, management professionals and technical consultants. All had only one aim in common that was to establish and promote a business which would be extensive in all respects whether in terms of office working environment or with regards to customer service. Our Advantage: Multiply your workforce overnight Decrease your workload Lower your labor costs Control costs and outcomes Maximize productivity, reliability and effectiveness. Increase revenue streams See continuous improvements in business processes Experience innovations in technical support Customer Response Customer Service Toll Free Response Direct Mail Response Answering Services Inquiry Handling Product Technical Information Help Desk Order Processing Reservations and Bookings Level I and II Technical support services Insurance Claim Processing Credit Card Processing Customer Satisfaction Surveys Market Research Surveys Telemarketing Overflow / Out-of-Hours services. A service that supplements your own Call Centre and Contact Centre facilities, offering extended opening hours and increased call capacity that is cost effective for you I'm enthusiastic and always ready for new challenges. Since I do have experience of resolving conflicts and processing refunds and returns I can prove to be a reliable asset for your business.