|Monday||7:00 a.m. to 7:00 p.m.|
|Tuesday||7:00 a.m. to 7:00 p.m.|
|Wednesday||7:00 a.m. to 7:00 p.m.|
|Thursday||7:00 a.m. to 7:00 p.m.|
|Friday||7:00 a.m. to 7:00 p.m.|
|Saturday||7:00 a.m. to 7:00 p.m.|
Soderstrom Garage Door
About this pro
Derek is a true professional and very knowledgable! Definitely will be using him on my next project !Jul 19, 2018Verified
Dereck called us and diagnosed some things on the phone then when he showed up, helped us with other related issuesApr 13, 2018Verified
Very knowledgeable and straight forward, made this process so easy!Apr 10, 2018Verified
I contacted Derek about installing a new garage door opener. He showed up on time, assessed the situation and advised that my problem wasn't the existing garage door opener but an issue with the cables likely due to incorrect initial installation--which he adjusted and fixed. Even so, I wanted to upgrade my opener to a stronger motor and additional features. Derek was efficient and friendly, cleaned up after the install, and emailed me my invoice afterwards--loved that everything was paperless. Will definitely call on again for future garage door needs and recommend to friends.Apr 7, 2018
You never know what you might get with some vendors, but with Soderstrom Garage doors he was upfront honest and felt like I was dealing with family. He was priced fair and his customer service is above and beyond anything we have received before. Awesome work, clean, and quick! Thanks again Soderstrom garage!!! I will be referring to every one and anyone that might need your services!!!Apr 7, 2018
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?I typically don't do a lot of discounts unless you're a senior citizen. I do everything in my power to deliver the most quality workmanship possible. And make sure that the customer gets their moneys worth when they hire me. I was always taught to take care of your elders so when it comes to senior citizens I do give a 10% discount. Although there is a 3% surcharge on payments excepted by credit card, that is only if the purchase exceed $1000. Anything under $1000 is exempt from the 3% surcharge.
- What is your typical process for working with a new customer?When a customer is looking for a new door I would typically set up an appointment to come out and have a look at their specific situation. At that point we can have a look at different door styles that would best fit your home. Besides physically installing your new garage door I am also there to answer any questions and provide any guidance that you may need.
- How did you get started doing this type of work?When I was in high school my uncle was just starting up his garage door business working out of the Southbay. I was his very first employee at 16 years old. I started working after school and during the summer and as soon as I graduated high school I went full-time. 15 years later I started my own business and am loving it.