Portal Networking

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Introduction: We are a small business out of Peabody MA. We provide a service that not many other companies do. We want our customers to have a fast and robust Wired or Wireless Network without any stress. We also provide a 100% Satisfaction Guaranteed, and if you are not satisfied we will do everything in our power to fix the issue you are having. I personally love making customers happy. It is my goal that when I leave their house they are completely satisfied with the work that I just completed. I also love using and installing networking equipment. Mainly because it allows me to expand my knowledge even further.

Overview

2 employees

8 years in business

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Exceptional 5.0

5 reviews

100%

Inderdeep S.

Nov 7, 2017

Aimee C.

Nov 7, 2017

Always very knowledgeable about the latest technology to best serve home home and small business

Jane S.

Nov 7, 2017

I had been having many issues with other people setting up my network and I didn't know what to do. Thankfully Seth helped smooth things over and provided the best equipment for the job. It was a great help and reduced my stress.

Portal Networking's reply

Thank you Jane. It makes me happy that I was able to fix your network.

Hector B.

Nov 7, 2017

Mr. Chouinard responded in a very timely manner as well as having one of the quickest setups I've ever seen. Equipment was industry grade.

Portal Networking's reply

Thank you very much for the review Hector. I am glad your network is running smoothly.

Suzanne D.

Nov 8, 2017

Seth provided a service that truly no one else could provide. He was extremely professional, incredibly knowledgable and exceedingly competent. We are approaching one year of using the network he set up for us and have not experienced one single issue, which is not something I could say with any other past network setups we have had. I can't recommend him highly enough!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All the information in regards to pricing is on our website, FAQs page. Pricing will vary from each customer, this is because of the equipment the customer decides to use.
What is your typical process for working with a new customer?
First, I would like to have a conversation over the phone in regards to your exact needs. This includes how many users, Area needed to be covered, Wired or Wireless, Quality of equipment, etc. From their I can come and survey the environment. Once these steps are completed we can order the equipment and begin installation once it arrives.
What education and/or training do you have that relates to your work?
I currently am enrolled in Cisco's CCNA Routing & Switching Course. Have successfully installed multiple home networks and troubleshooted problems that were encountered. I also have the Cisco IT Essentials Certification (Certified with Merit), OSHA-10 Hour Card, CompTia IT Fundamentals Certification.

Portal Networking

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