FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I bid work both by the job and by hourly rates. Hourly rates slightly higher for more skilled work such as electrical, surveillance systems, etc.
- What is your typical process for working with a new customer?
Discuss the scope and details of the project with the customer . Communicate with them as required to ensure every aspect meets their expectations. If an hourly rate job the billable hours are actual working time, not time on site, not time talking with customer.
- What education and/or training do you have that relates to your work?
Experience in the construction industry, both commercial and residential: estimating and bidding, installations, maintenance, repairs and warranty work. I have been mechanically inclined my whole life and many years of experience determining what is broken and how to go about fixing it.