FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
See our website for all available discounts. We offer a 10% coupon, veterans, military and first responders, quantity discount and on Wednesday, we have Senior Discount for customers who are 60 years old, or older.
- What is your typical process for working with a new customer?
When customers arrive at our facility, we help them unload their documents, weigh them and after the customer pays the cashier for the service, we shred them. The customer is always allowed to watch the shredding of their documents. However, for security reasons and to protect the privacy of our customers, we do not allow cell phones in the facility, nor do we allow cameras and video recorders. No appointment is necessary to watch your documents being shredded.
- What education and/or training do you have that relates to your work?
We always review current regulations promulgated by Federal, State and local governments and we always look to what new standards are trending in the industry.