FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Like discussed in the intro our pricing does very on the project, but most of them turn out to be a flat rate in which that saves our customers more money rather than just having a tiered pricing system. We do charge fees for editing photos, video, and design work, but that also varies per project, but the first edit is always free!
- What is your typical process for working with a new customer?
The first thing we like to do is get the person on the phone, video call, or meet with them in person. This interaction always makes the project run smoother in the end when we can actually sit down together and hash out what our customers are looking for with their project.
- What education and/or training do you have that relates to your work?
Myself and my small team have all had schooling at the higher level for design, photography, and videography along with keeping up-to-date with the craft in their free time and out in the field.