FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our job minimum if $125 and are rate is .35 cents a sq ft for residential and .25 cents a sq ft for commercial properties. However we also offer money saving deals on our website and our technician will work with you on the price.
- What is your typical process for working with a new customer?
When we sign up a new client we will inquire which services they would like done and go over pricing. If the customer agrees to our terms we then ask for their information such as name, address, phone, email and how they heard about us, we will then schedule them at their and our earliest convenience. When our technician arrives, they will assess the carpets, point out issues such as stains or odors and confirm the services that the customer requested.
- What education and/or training do you have that relates to your work?
Our technician has over 10 years of experience, although our current incarnation of our business has only been operating for a few years, Our technician who is also our owner has been thoroughly educated and licenced. He started A Plus Carpeting Cleaning over 15 years ago and after a small hiatus from carpet cleaning, he has returned to do the work he enjoys. He has IICRC training, personal training from experts in his field and over 10 years of on the job training.