FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes for residential we charge by room and if the house is empty we charge by square footage. Commercial property we always charge by square footages.
- What is your typical process for working with a new customer?
On the phone we give them a quote. When we get to the house we do the initial walkthrough. We let them know what needs to be done then we give them more of a firm estimate on paper. Once agreed we set a date to do the job. Then we do the job above and beyond our customers expectations.
- What education and/or training do you have that relates to your work?
I specialize in carpet restoration. Red stain and wax removal. Proper use of carpet cleaning solution's that are child and pet safe. I am a certified carpet technician.