What should the customer know about your pricing (e.g., discounts, fees)?
We typically will bid a price for the entire project. We request a negotiable small deposit to start a project.
What is your typical process for working with a new customer?
We talk with customers on the phone or email to get an idea of what they need. We then put together a package tailored to each individual. Everyone is unique.
What education and/or training do you have that relates to your work?
Web work is dynamic and continually changing with the times. We have years of ongoing training online and offline. We are continually being updated in regards to Google and the latest updates.
How did you get started doing this type of work?
We enjoy this type of work as a type of artistic outlet and joy working with others.
What types of customers have you worked with?
Everything from professionals like doctors and lawyers to small business construction contractors to professional athletes and hotels and more...
Describe a recent project you are fond of. How long did it take?
We revamped a church website in Truckee that has a cool home page video and other neat features they wanted. They are also heavy on the social media.
What advice would you give a customer looking to hire a provider in your area of work?
Do your research. As in any trade, there are good and not so good. Read reviews.
What questions should customers think through before talking to professionals about their project?
What is your budget realistically? Do you have the content together and ready? It's OK though cause were are here to help you get things in order...