FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For drop-off computer repair I charge $40-$60 flat depending on the issue. You can expect to have your computer back in 6-24 hours. For on-site repair I charge $50/hr with a two hour minimum. Most issues can be addressed in this time frame. I do offer a discount for Veterans and Seniors. Just ask!
- What is your typical process for working with a new customer?
Talking about the issue they need help with, recommending solutions, and getting it taken care of fast and professionally.
- What education and/or training do you have that relates to your work?
Over 10 years experience in Laptop and Desktop computer repair, networking, troubleshooting, repairs, upgrades, and maintenance. Familiar with all versions of Windows, macOS, and Linux.