FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We typically charge by the job.
- What is your typical process for working with a new customer?
The typical process here at it-wizards goes as followed. You contact IT-wizards for a service, and during our conversation we determine how we can best accommodate you. From there we may come to your place of business or residence and address the situation. We then will determine a price and then do the work that is required. IT-wizards will ensure everything gets addressed and ensure complete satisfaction.
- What education and/or training do you have that relates to your work?
IT-Wizards have been properly trained in the computer and electronic industry. The technology field is forever rapidly advancing and we take the proper training and protocols to make sure we stay up to date with the changes.