FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Everything is priced by consultation. It's not fair to have general pricing for everyone. A person with fine hair shouldn't pay the same as someone with thick hair, regardless if they receive the same service. All consultations are done via text/photo prior to any appointment set
- What is your typical process for working with a new customer?
Getting to know them first to better understand who they are and what they might want/need. More importantly, what they DONT want :) everyone has a horror story, and I like to know that first
- What education and/or training do you have that relates to your work?
I was a national educator for L'Oreal Professionnel for 8 years before becoming a Director of Education for a hair brand in Atlanta. Education is EVERYTHING, I never stop learning the newest trends and techniques.