FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer all up front pricing. What we quote is what we charge. No added fees or taxes will be added. If you have a discount to apply to your total, just let us know and it will be deducted immediately. The pricing list here on Thumbtack is for one time cleanings and three (3) times a week cleanings. We were unable to list all current pricing. Should you request a different frequency of cleaning, please let us know and we will be happy to send you that pricing!
- What is your typical process for working with a new customer?
We first meet with our customers to determine the scope of the work along with frequency. We will then offer a no obligation quote to the customer. Once accepted, we can start cleaning!
- What education and/or training do you have that relates to your work?
All of our employees go through background checks and extensive training programs specific to each customer. We also require our employees to complete cleaning certifications as if they continue to work with us or wish to be full time.