FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do offer various package options that include predetermined pricing. However, because there are so many variables that contribute to the costs of web development and digital marketing projects, the pricing that we provide is simply an estimate and is subject to additional charges. We calculate the costs of services on a case-by-case basis after taking all factors into consideration. We then include a breakdown of the costs, as well as any discounts or special offers that were applied, within the proposal.
- What is your typical process for working with a new customer?
We strive to make the entire project process virtually effortless for our clients. We start by drafting a detailed proposal of what services include and any estimated costs. We typically follow up with a meeting to go over the proposal. Once the proposal is accepted, we send a questionnaire to the client and follow up with a kick-off meeting. We then send weekly updates until the project is complete.
- What education and/or training do you have that relates to your work?
Our team of experts are well-versed in a variety of areas related to web development, digital marketing, graphic design, and copy writing. All of our employees and contractors undergo a detailed vetting process in order to ensure that their skills and experience meet company standards.