FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a flat fee based on the square footage of your home. No extras! After we clean, if you notice a mistake, or simply anything you believe does not meet the standards for exceptional quality we promised, just let us know within 24 hrs. - we'll come out and re-clean it for free. Our #1 job is keeping you delighted!
- What is your typical process for working with a new customer?
Hiring a cleaning service you can trust can be a daunting task. With so many available options, from franchises to mom-and-pops to individuals, and prices ranging from $10 an hour to $45+ per hour, it is easy to get lost in the process. We know providing quality, reliable, worry-free cleaning services are important to our new customers. So at CTC Professionals, LLC, we provide up-front training, important in-home procedures along with supervision from our managers. It's our way of getting the results you're looking for. We want to become your trusted source for your cleaning services!
- What education and/or training do you have that relates to your work?
Our team members are thoroughly trained on how to clean your home - professionally and safely. Our cleaning personnel are all bonded, licensed and insured. We provide up-front training, important in-home procedures along with supervision from our managers.