FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We don't have standard prices, but we do have average prices. Baths for small dogs start at $16.50, medium $22, large $36. The average grooming price is $46. It can be less for small dogs and more for larger dogs. We charge $12 for medicated bath, $10 for teeth brushing, $8-12 for just nail trimming, and $12 for nail filing.
- What is your typical process for working with a new customer?
We schedule an appointment with our new customer, typically over the phone or online. When the pet comes in, we bathe your pet, trim it's nails, clean its ears, and express their anal gland if necessary. Then we cut your pet's hair according to how you want them to look. Once the pet is ready to go home, we call you to let you know. We also offer other services, such as medicated bath, nail filing, teeth brushing, and boarding.
- What education and/or training do you have that relates to your work?
Helga's grooming are highly experienced. Our top groomer, Chris, has been working at Helga's for 20+ years and he was taught to show groom by Helga herself. The other two groomers, Jenn and Barbara, have both gone to grooming school and each have 10+ years of experience. All our groomers are highly versatile and can groom anything that comes through our door.