FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My workshop and speaking fee varies. The standard pricing for my coaching program is $797. It includes 4 coaching sessions over the phone, conversational scripting for effective follow, Top Ten Follow Up Tips, 29 Ways to Follow Up and Stay In Touch Year in and Year Out and unlimited access to me via phone and email until the sessions are completed.
- What is your typical process for working with a new customer?
Coaching sessions are over the phone. Workshops and speaking engagements are in person. Will travel.
- What education and/or training do you have that relates to your work?
I've been developing systems for corporations for over 25 years. I have a sales background and have worked with sales teams throughout my 25 year corporate career and held the position of Senior Vice President for 15 years. I've gained gained extensive training on business development, maintaining client relationships and customer service. I'm an expert in helping entrepreneurs, business owners and sales professionals improve sales performance, increase pipelines and client retention and become more referable by developing strong follow up skills. I've also written two books on the subject of follow up.