FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most clients fall within our standard rates: $26 for one visit, $44 for 2 visits in the same day. Injections, holidays, special needs pets, quantity, etc all increase the fees. Overnight care (where the sitter arrives around dinnertime and leaves in the am to go to work) is $68. per night, $26 for the final AM care=2pm, 1am minimum. This info can also be found on our website: pet-tenders.com
- What is your typical process for working with a new customer?
I first would like to know their zip code-to see if we service their area; then I ask questions about their pets=what kind they have, how their dogs are with strangers, if anyone is on any medication. After that, I share with them a little bit about what we do, what our fees are and what happens at our interview, if they decide to hire our services.
- What education and/or training do you have that relates to your work?
My background is 33.5 years of owning San Diego's largest and most experienced service. I was also one of 3 in the world to Franchise this concept from 1989-1998. I became certified in animal care through PIJAC-with credentials in feline, canine, small animals and after caring for thousands of pets=experience is the best training!