About this pro
25 years in business
50 hires on Thumbtack
Good service. People were nice and friendly.Dec 8, 2018Verified
Let me start by saying, I never received cleaning services from Prentice Cleaning but thought it important to share the following information - The pricing for this company is completely out of whack. They are nearly double every other offer received. They said this was based on a curve of others in the industry, however everyone else was willing to lower the prices, when they are not. They also complained to me after leaving my review that it was unfair, I simply want to let others know that there is cheaper options out there. I have attached the document that they claim to have based their pricing on.Aug 8, 2018VerifiedPrentice Cleaning Services's reply
Dear future customers, I would like to start off by saying that the quoted prices we send are estimates, it is impossible for us to know exactly the condition of every home we quote for, no two 1 bed 1 bath home is the same, one can take one hour to clean and another can take 3 hours, which is why we offer a completely free consultation in order to give our customers the best price possible and also to be able to stay in business. We have been in business for almost 30 years, our prices are very competitive, we are also insured, bonded and fully licensed, we hire legal workers and background check them. You open your home to us and we take that responsibility very seriously. Quotes can vary quite a bit from one Pro to the next, and that is because different companies have very different operating and labor costs, still you can see from the graph that there are other companies within our same price range. Thank you all for your continuing support and we look forward to continuing to work with the Thumbtack community. -Maria Prentice
Maria was super responsive! Even when I felt a few spots were missed Maria had no problem coming back out and redoing some of the windows. I highly recommend her and her company!Nov 9, 2018Verified
Maria and her team went above and beyond expectations! The place looks like new. We highly recommended them and will continue to use them moving forward.Nov 2, 2018Verified
Excellent, professional, efficient window cleaning. I will hire Prentice Cleaning Services again.Aug 20, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Different jobs require different pricing. We don't have a standard pricing system because jobs are rarely the same.
- What is your typical process for working with a new customer?We offer a completely free with no obligation estimate to be able to know exactly what our customers needs are and also to be able to give them a price that is fair.
- What education and/or training do you have that relates to your work?We have been in business for over 20 years, our employees are all trained with many years of experience.