FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on our availability and is subject to change (unless you have already signed the contract!) In other words, the price fluctuates depending on a number of factors including your event date, location, time, number of guests, etc.. Every event is different, but we're available 24/7 to provide a quote!
- What is your typical process for working with a new customer?
The first step when booking our photobooth services is for the customer to place a deposit or make the payment in full. The deposit is half of the event total, and the remaining balance can be paid on the event date. Following payment collection, a service agreement is customized to the customers event and includes all of our terms and conditions. After the service agreement is rendered, we come in contact a few more times before the event. We'll want to start designing the photo strip together to make sure it's perfectly customized to your liking. The initial design process starts about 30 days before your event, and is usually finalized about 2 weeks before the event. After the custom design is created, we're ready for your event! We arrive one hour before your event start time to set things up, stay for the duration of your event, and then break down! When the event is over, you'll have a link to a cloud that has all of your event photos stored. We'll mail you a hard copy of each photo, or, if you have a scrap book we'll print an extra copy right then and there.
- What education and/or training do you have that relates to your work?
We stay up to date on all of the current technologies and strive to be the best photo booth company around. Every employee has used their education to further develop their career within our organization. Our photo booth attendants are avid photographers and knowledgable in the field, and often practice photography outside of working for us.