What should the customer know about your pricing (e.g., discounts, fees)?
Some projects are standard- ceiling fans and light installations are $65 (except for complicated chandeliers or ceiling heights over 12 ft)
What is your typical process for working with a new customer?
We like to get the job done right the first time at the right price, this is why we frequently will need to meet with you about your project to ensure understanding your expectations before accepting a job. This is the only way to get an accurate quote on some projects.
What education and/or training do you have that relates to your work?
2 years of technical schooling to include construction, masonry, plumbing and electrical. Many years in the building industry custom building windows and doors frames.
What advice would you give a customer looking to hire a provider in your area of work?
Look at their work and ask for references! It's the law that a contractor carry their insurance/license with them, ask to see it. You are only protecting yourself!
What questions should customers think through before talking to professionals about their project?
Be aware that there sometimes are unforeseen issues when working in older homes. Often, moisture may have done damage behind walls that won't be discovered until your project is started. It's wise to have a contingency fund and discuss the possibility of these issues with your contractor.