FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My standard approach is to price per project, and outline the deliverables included. For example, a project writing a blog post may be priced to include a first delivery and one round of revisions.
- What is your typical process for working with a new customer?
When I'm working with a new customer, it's important to understand a few key things: What is the mission of your company? What is your brand message? What do you hope to achieve from the project we're working on together? How will you measure the success of your project? This can be sent in written communication or discussed by phone. You can also point me to your website or blog to get a feel for your overall "tone" and personality.
- What education and/or training do you have that relates to your work?
I studied journalism in college, writing for the student newspaper as a staff reporting, features editor, and then managing editor. Along the way, I also interned at local city and community papers. In my professional life, I moved into market research, and supported our marketing team with whitepapers, client presentations, fact sheets, and blogs. My work with a Fresh Copy blends a love of writing with experience crafting messaging with a purpose.