About this pro
42 hires on Thumbtack
Excellent work very efficient and respectful of the agreed, and fair priceSep 23, 2018
Nice and efficient work. They are able to complete polish and paint 450 square feet hardwood floor within 2 and half hours. Will hire them again if need.Jan 16, 2017Verified
DO NOT HIRE THESE UNPROFESSIONALS. They do poor quality work, and blame you for their mistakes. Mario's son is rude and disrespectful. He blames everyone, but himself for the fact that their work is flawed. They, should and will, eventually go out of business for their awful workmanship and disgusting customer service. My hardwood floor has streaks in severals areas from the cheap stain they applied. Other contractors from Thumbtack have seen my floor, and confirmed that Mario's work is horrible. Please save yourself money & stress from having to pay other contractors to fix their mistakes.May 10, 2018Verified
Mario and his crew where were very personable and knowledgeable, keeping us involved in each step. I will be recommending them to anyone looking for hardwood installation or refinishing.Nov 29, 2017Verified
They expected full payment before the poly was even dry. Started work, but would not finish while we were away on vacation. 9we would have sent them the balance by online banking no problem). Because this happened right before thanksgiving, it held up our project.....and will COST us one, but probably 2 months in lost rent ($2,200). They don't know how to do business with investors. They also scratched up newly painted radiators, and got poly on moldings which I now need to re-paint. NOT recommended at all.Nov 20, 2017VerifiedMario C.'s reply
Mr Eric. I understand your position about this, but we’re a trust worthy company and we make sure there’s a connection with our clients regarding our process of working and payments. The work was 80% done and we did not receive a penny from you reason why we decided to stop the process and finish the work when we at least receive a reasonable deposit and have you present to discuss about the job at the same time. We do not work with our clients being away for vacation and have them offer us payments online. We do a very professional job and we work with investors all the time because that’s how our clients require from us. You are the first costumer to complain because things didn’t go with your expectations and I’m sorry you lost a month of rent but if you were more accessible with us, none of this would’ve happened. We showed confidence every step of the way and were willing to finish the work when you get there in person but you always denied to do things the fair way for you and for me.