FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All pricing depends on sizes and conditions.
- What is your typical process for working with a new customer?
When working with a new customer, I have them walk me through the items they are wanting cleaned and find out their expectations. From there I will give my advice based on past experience to make sure we can reach their desired result. For instance, if a customer is wanting me to clean there deck but not stain it, I will make sure they are ready to stain it themselves within the next few days following cleaning. Cleaning wood and not staining it will result in the same or worse condition as before cleaning it.
- How did you get started doing this type of work?
I started by helping my father-in-law who has been doing this type work for many years around Springfield. He developed a reliable process and found the best cleaners which is what I use today.