FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My client's investment depends on their goals and needs. I customize solutions to help them exceed their expectations.
- What is your typical process for working with a new customer?
1. Conduct introductory conversation 2. Interview to assess needs and goals 3. Review and confirm action plan 4. Deliver: Results Achieved; Goals Exceeded 5. Follow-up and reinforce 6. Review results 7. Evaluate impact
- What education and/or training do you have that relates to your work?
1. CEO/Co-Founder of WCW Partners, Inc. a management consulting firm for twenty years. Helped clients worldwide in the areas of leadership effectiveness, sales development, and customer experience improvement. Helped clients win 48 quality service awards. 2. Worked as Training Manager, Sales Director, General Manager and VP of Customer Experience and Training. 3. BA from Grand Canyon University, over 120 added courses over the years. 20 years plus business experience and consulting, coaching, and training successes.