FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Investigative services are based on hourly rates. Mileage, expense reimbursement, copy costs, etc. may be billed separately as additional costs and are not included in the hourly rate. Process serving fees are based on a flat fee - per person/paper served at the initial address provided by the client. Additional fees and/or costs are never added without prior authorization from the client. e.g. research services, address searches, alternate and/or work addresses, research services, copies, postage, printing, wait time, etc.
- What is your typical process for working with a new customer?
In person or phone consultation. Initial review of documents and/or case information. Fee & estimated cost quote. Review & sign contract. Prepayment of fees/retainer and any estimated costs are required.
- What education and/or training do you have that relates to your work?
*Certified Process Servers *Licensed Private Investigators *Bonded & Licensed Notary Public in FL *25+ years experience in the legal field *previous employment in law firms & experienced in civil, criminal & family law, probate, real estate, insurance matters, judgements, case law research and title searches *25+ years experience in law enforcement *previous employment in law enforcement, retired sheriff's deputy, handler & K9 Corporal, certified trainer with NAPWDA, narcotics, explosives, scent detection, human remains and cadaver.