About this pro
Arranged for two meals per week for elderly mother in month of January. First week was good with Fran having a busy catering schedule she managed to provide some pretty good meals and even provided an extra one "on the house" because she did not have time to review the menu with my mother. After that week it went downhill. No response to mother's repeated requests for meal input or to review a menu. According to Mom meals were mundane and not worth the money. "Thanks for the thought" she said, "but don't waste any more money on this." Bummer, we thought it would work out better. Lee Leavelle, Sacramento, CAFeb 3, 2017VerifiedFran W.'s reply
Hi Lee, I would love to see what we can do to better your experience. Please, contact me, we take pride in offering a diverse menu and quality customer service. Our kitchen is a chef's kitchen we don't work like a restaurant with a menu but tried to accommodate your mother. We'd love to improve your experience any way we can. Cheers, Fran
Pearl A.Feb 3, 2016Verified
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- What is your typical process for working with a new customer?The process for working with new customers is the following: - Become a member - Speak with meal prep coach - Pick up your meals
- What types of customers have you worked with?The majority of our clients are business executives, healthcare professionals and athletes (NFL, IFBB, Olympians, UFC and NBA)
- What advice would you give a customer looking to hire a provider in your area of work?Quality, results and clear understanding on customizations to meet your goals.