FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free estimates/proposals for new installations, and our repair rates are done on a 'Time and Material' basis.
- What is your typical process for working with a new customer?
First we ascertain the issue, either over the phone or by email. Secondly, we set up an appointment, either to obtain the necessary information and measurements to provide a proposal/estimate or to perform the required repairs.
- What education and/or training do you have that relates to your work?
I began my training in this industry in 1978 by taking a job on a golf course maintenance crew. In 1981, I took a course with Pima County Adult Vocational Training Program and became a Certified Turf-Grass Manager and was promoted to the position of Assistant Superintendent. In 1984, I took the position of Irrigation Supervisor in Najran, Saudi Arabia and returned to Tucson in 1986. I studied the business aspect at various major landscape companies until 1991, when I founded Acme Irrigation Company.