FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The diagnostic fee goes towards your repair.
- What is your typical process for working with a new customer?
We have a nice bar for sitting and talking about your issue. We will then check you in depending on the issue.
- What education and/or training do you have that relates to your work?
All technicians have College degrees and are iFixit Master-tech certified.