I have truly been blessed to have found Lisa and Mark. Every step of the process went smoothly because of their expertise. Not only were they there to check out any house I saw online, but also very helpful in saving me time from looking at a house they knew had a major flaw, or just did not fit what I was looking for. They handled the price negotiation flawlessly and got me a fair price for the house. They had an "army" of inspectors" for me to draw from and got everything scheduled quickly. And on top of it all they were a joy to work with -- professional and personable. I couldn't have done better!May 5, 2018
Lisa is sharp, thorough and right on target. Great job!Apr 25, 2018
Very professional and honest.Apr 25, 2018
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- What should the customer know about your pricing (e.g., discounts, fees)?We are so confident that you’ll love our service and appreciate our professional advice that we have a customer service guarantee!
- What is your typical process for working with a new customer?Firstly, we need to meet with our customer to understand what they are trying to achieve. Once we have a good understanding of their objectives we can then start to create a custom strategy to help achieve these objectives. No two clients are alike and consequently no two strategies are the same.
- What education and/or training do you have that relates to your work?Lisa Caldwell BA is a qualified Broker with 18 years of experience in the East Bay Area. Mark Alexander MBA has over 17 years of international real estate and business experience in ownership and senior management roles. Together they provide market leading custom real estate services.